I'M
Proshonjit Mitra.
Designing great user experiences across various industries and verticals.
I am a customer-driven researcher and designer committed to making a difference. I'm passionate about producing inspiring, innovative ideas & realizing them using design thinking. Having worked in jobs spanning multiple industries and in roles from screenwriting to marketing management and from technical editing to UX design, I bring in years of experience working in different environments and with different types of people and teams. My expertise is in user research, user-centered design, prototyping, and usability studies.
You can find me sipping my dark roast coffee and working my way through different design problems in the University District of Seattle, being fresh off grad school. If there's a hackathon in town, there is a good chance you can catch me there, working magic through design thinking with my team. If you just wanna talk about something else, I can debate for hours about which version of Spiderman is the best (it's Tom Holland, by the way), or prove how Chris Chibnall (and not Jodie Whittaker) is killing Doctor Who.
University of Washington
MS Information Management
(2017-2019)
Specializing in:
User Experience
Experience
2019
MoPOP
UX Researcher (Project)
Designed Usability Studies to test out multiple user flows for the mobile website of MoPOP. Created Interaction Maps. Conducted Heuristic Evaluations for the selected flows on the website. Responsible for recruitment of user testers. Responsible to conduct user tests/field studies to test out the selected website focusing on the target users.
2018
GODADDY
UX /Conversational Design
Conducted usability tests through UserTesting.com and in-person interviews. Created Sketch wireframes and a hi-fidelity prototype based on the results of my study and existing user research. Submitted a design comp which is now in production.
Created five intents for the Smartline bot by designing the conversational flow, scripting, and developing the intent using DialogFlow.
2014-2016
LAKSHMI NARAYAN PRODUCTIONS
Screenwriter
Researched for stories and developed screenplays resulting in one of the pieces being critically acclaimed in the Busan International Film Festival. Also in charge of post-production.
2019 - PRESENT
UX Research & Design (Capstone)
Conducting user studies with our primary users - developers and secondary users - end users. Creating user flows and customer journeys. Designing a prototype for the voice experience and the overall agent experience. Designing and conducting usability studies. Creating design specifications.
MOZILLA
2018-PRESENT
Graduate Research & Teaching Assistant
Research and redesign the Project Sidewalk website front-end to implement a scalable design framework while working with a team from Computer Science.
Attend classes, grade papers with great attention to detail, hold office hours, collaborate with the instructors & follow their vision to provide meaningful critique, communicate effectively with students, for the Ethics & Metadata Design courses.
UNIVERSITY OF WASHINGTON
2016-2017
IOTAP
Marketing Lead & Content Strategist
Led a cross-functional team for a software company, managed business communications and created a marketing plan amounting to $100,000. Measured impact using analytics. Conducted usability studies to articulate the user-centered design for an e-commerce product that empowered the end user & boosted the speed of the sales pipeline by 25%.
2013
PACKT PUBLISHING
Technical Editor
Edited & proofread software and IT books that minimized the errors and improved the comprehensibility of the books by 50%-100%.
WHAT PEOPLE SAY
DAREN OBENAUS
DIRECTOR,
GODADDY
Proshonjit (Pro) delivered remarkable impact during his short time with GoDaddy. Pro worked on conversational scripts for our chatbot. Pro’s enthusiasm to learn, apply his UX/design knowledge, and seek partnerships is a unique gift. Pro also participated in an intern hackathon where his team’s idea won first place. The team developed a full working prototype, where Pro led the UX research and design aspects of the project. His prototype was so good, that the GoDaddy product team is working to productize elements of it for our customers.
MIKE DOANE
LECTURER,
UNIVERSITY OF WASHINGTON
Proshonjit is far and away one of the best students I've taught in the MSIM program at the UW. He's an innovative thinker and strategist who can also get into the details of creating outstanding products. His work with me on a Voice User Experience project using the Amazon Echo Show has been creative and user-focused. His designs are clear and concise and his knowledge in the user experience field is growing every day. He would be an outstanding asset for any company
ISMAIL NALWALA
PRINCIPAL,
IOTAP
Proshonjit was one of the members in our marketing team. He was a quick learner and asked good questions. He is hands-on and very curious. What struck me the most is Proshonjit continued rapidly to expand his role. Within a short period of time, he had grown out of that role managing a team and delivering complete projects for our company including launching new products. Proshonjit sets his sights high and I am sure he will be an asset to any organization.
CONTACT
Need a fun-loving asset to your design team? Let's Talk!
Email: